Hi James, thank you for taking the time to leave your feedback. We’re sorry to hear the sizing didn’t meet expectations. While fit can vary between brands, we do provide a clearly labeled size chart next to the size selection and a detailed return policy tab just below the add-to-cart button to help guide purchasing decisions—especially for sale items.
We’d also like to address a few points raised in your review. All of our jackets are equipped with YKK zippers—widely regarded as the highest standard in the industry. The zipper orientation you mentioned follows international outdoor industry norms and is common among many premium brands. Additionally, your jacket was made in Vietnam in a WRAP-certified factory that ensures ethical working conditions.
As for the comparison to jackets found on Amazon, we want to respectfully point out that Seadon jackets are in a different category. This jacket, for example, is crafted from a technical fabric made using discarded fishing nets, features a unique underarm air vent system for breathability, and packs down to under 100 grams (in a medium)—making it one of the lightest in its class. These details may not always be immediately apparent without a side-by-side comparison, but they reflect the thoughtfulness and purpose behind each product we create.
We appreciate your feedback and the opportunity to clarify, and we’ll continue working to ensure our customers feel supported and informed throughout their experience.
Warm regards,
The Seadon Team